More 5-star reviews,
zero extra work.
Automated SMS and email review requests sent the moment a job wraps, with every response — good or bad — handled for you in a tone that protects your reputation.
88% of homeowners won't call a trade business with fewer than 10 reviews
Happy customers rarely leave reviews on their own — they get busy and forget. Unhappy customers, on the other hand, almost always do. Without a system, your review profile skews toward the complaints, not the satisfied majority.
We fix that with automated SMS and email requests sent right after a job is marked complete, while the experience is still fresh. Every request links directly to your Google Business Profile, removing friction between "happy customer" and "posted review."
When a review comes in — positive or negative — we draft the response for your approval, matched to your voice and TCPA-compliant messaging standards. You stay in control without spending your evenings managing your reputation.
What's included in review management
TCPA-compliant text sent to the customer after job completion, with a direct link to leave a Google review.
Branded email sent in parallel, for customers who prefer email over text.
Every new review gets a drafted response in your voice, ready for your one-click approval.
Fast, professional responses to negative reviews designed to de-escalate and show prospective customers you take feedback seriously.
Your best reviews displayed live on your website, pulled directly from Google.
Review count, average rating trend, and response time tracked month over month.
How it works
TCPA-compliant opt-in language configured for SMS, and your Google Business Profile connected.
SMS and email templates written and matched to your business's tone.
Review requests start firing automatically after each completed job is marked done.
Every incoming review gets a drafted response for your approval, plus monthly reporting.
Clear scope, no surprises
- TCPA-compliant SMS review requests
- Branded email review requests
- Drafted responses to every review
- Negative review de-escalation handling
- Live review widget on your website
- Monthly reputation reporting
- Removal of reviews that violate Google's policies (we'll flag them for you to report)
- Incentivized reviews or review-gating (against Google's terms — we won't do this)
- Review management on platforms outside Google (Yelp, Facebook available on request)
- Guaranteed star rating outcomes
Common questions
The details that matter
- TCPA compliance requires proper customer opt-in before SMS requests are sent — we configure this during setup.
- We do not engage in review-gating or incentivized reviews, and recommend against it due to Google policy risk.
- Response drafts require your approval before posting unless you've authorized auto-approval in writing.
- Review removal is governed by Google's policies, not by us — we can assist with reporting violations only.
Ready to stop being a 404?
30-minute call. No pressure. We'll tell you exactly what your trade business needs.